Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. Where is the Bend office located?
  2. How long have you been in business?
  3. What is the owners experience and education?
  4. Where is the Consumer insurance staff from?
  5. Where is the Redmond office located?

Where is the Bend office located ?

We are located at 1843 North East 3rd Street in Bend. Across 3rd St. from Wagner Mall, in-between Locavore and Rigoberto's. On the corner of 3rd and Seward Avenue.

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How long have you been in business ?

Consumer insurance was started in 1996 on Wall Street in Bend. It was expanded to Redmond in about 2000.

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What is the owners experience and education ?

Steve Calavan has Masters, Bachelor and Associate degrees. He has been in customer service for over 30 years.

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Where is the Consumer insurance staff from ?

We are all native Oregonians. Steve, Marcy, Mandy, and Sheila moved from the Willamette Valley. Hannah and Cheyanne were both born and raised right here in Central Oregon. Kaylene is from Manzanita on the Oregon coast, Calvin is from Spray Oregon and Tia was born in Cottage Grove.

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Where is the Redmond office located?

Our Redmond office has moved to 1935 S Hwy 97, Redmond, OR 97756. This is the building between the Wright Ford Dealership and Chevron, across the street from Abby's Legendary Pizza.

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